New Patient Information & FAQ’s
How to Schedule
What to Expect
Due to precautions necessary from the COVID-19 pandemic, all new patient appointments and routine follow-up appointments are scheduled as video visits. At a new patient appointment, the doctor will be able to do a full evaluation of your symptoms and health history, create a treatment plan with you, order tests, and prescribe medications. If it is determined that allergy testing is recommended or in person evaluation is necessary, an in-office appointment will be offered for soon after your video visit.
In some cases, exceptions can be made if deemed medically necessary. Please call our office with any questions or concerns.
Information About New Patient Forms
New & Current Patient Requests & Inquiries
Please call one of our offices directly for your scheduling and other inquiries. You can also use our online form to reach out to us for requests like questions, medication refills, lab test results, and medical records. Please know that this form is only available as a convenience and should not be used for any urgent matters whatsoever. Additionally, we cannot guarantee Internet functionality and circumstances surrounding your submitted requests. Therefore, always contact 911, your medical professional, or one of our offices directly via phone depending on your needs.
Frequently Asked Questions
I underwent allergy testing, should I bring in my old results?
If you have had a prior allergy work-up, any allergy-related clinical information can be helpful. We encourage to have your previous records sent to our office when possible. Alternatively, you can bring these records with your to your appointment.
Are otolaryngologists or ENT (ear nose and throat) doctors and Allergists the same?
Our allergists / immunologists are board-certified or board-eligible physicians who are trained in Internal Medicine and/or Pediatrics followed by 2-3 years of specific specialized training in Allergy/Immunology. They specialize in the diagnosis and treatment of allergic diseases and immune deficiencies.
An otolaryngologist is an Ear, Nose, and Throat Specialist trained in the surgical management of disorders of the ears, nose, and throat. Many ENT physicians also perform allergy skin testing for disorders that affect the nasal passages, sinuses, and airway. ENT-allergist treats many of these common disorders in adult patients.
For our young patients with allergic symptoms, or for our patients with food allergies, skin allergies, breathing issues, or immune concerns, we recommend you see one of our medical allergists.
I’m an established patient, and currently go to one of your offices to get allergy shots. Am I able to change the office that my shots are currently administered at?
Our office requires that patients choose one of our offices that best works for them to receive allergy shot treatment. We understand that sometimes things change, under extenuating circumstances will we allow for a patient to transfer their vials to another one of our shot clinic locations. We allow only ONE courtesy transfer per patient’s allergy shot regime. Please download and fill out the PDF file below if you believe you qualify for a shot transfer, and your request will be reviewed.
I Currently Receive Allergy Shots, Can I Transfer My Treatment To Your Practice?
We do accept outside vials on a case by case basis, please click here for more details
What Happens If I Need To Cancel My Appointment?
If you cannot keep your appointment, please cancel 24 hours in advance. Failure to cancel an appointment 24 hours in advance of your scheduled time may generate a fee.
Do You Offer Telemedicine?
Yes – contact us today to schedule
Can Kids Under 18 Come To Appointments Alone?
For new patients who are under 18 years old, a parent or legal guardian must be present.